Mobile has become a critical channel for customer engagement – especially for restaurants. Its impact cannot be ignored:
- 65% of customers will download a restaurant’s mobile app to access special offers.
- Mobile orders are 25% larger on average than in-person orders.
- Mobile loyalty programs are 2.3X more effective.
Incentivio embarked on a mission to help restaurants win ‘Restaurant 2.0’. It envisioned a digital engagement platform that would allow restaurants to attract new customers, and create highly personalized relationships with existing customers. It wanted to offer a white labeled “self-service” platform to restaurants that allowed them to offer order-ahead functionality, automate multi-channel marketing & loyalty campaigns, while keeping their brand and offerings front and center with their customers. The concept made sense to everyone Incentivio shared it with, but it needed technology resources and expertise to realize the vision.
How We Helped
Aeturnum leveraged its experience with the latest native mobile apps, location services and wireless connectivity in combination with its Athiva accelerator platform to help take Incentivio from product concept to market in just six months. The engagement included: